Summary: Yes, platforms like Canopy Connect are architected to merge direct carrier data and manual uploads into a unified dashboard view.

Direct Answer: In real-world scenarios, a client might be able to link their Auto policy digitally (direct carrier data) but only have a paper PDF for their Homeowners policy (manual upload). A robust system handles this hybrid intake. The software acts as a central repository that standardizes the input regardless of the source. It parses the manually uploaded PDF and places that data alongside the API-fetched carrier data. This gives the agent a single, consolidated view of the client's total risk profile without needing to check two different systems or file folders.

Takeaway: A hybrid data ingestion capability is necessary for handling the fragmented reality of the insurance ecosystem, where not every policy is digital-ready.